What Data We Collect and Why
When you open an account with us, we collect the information you provide — your name, contact details and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references tied to your wallet deposits and withdrawals so we can verify
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your account balance and resolve any payment queries you raise with our support team. We also collect device data — browser type, operating system and session timestamps — to detect unusual login patterns and protect your account from unauthorised access. Cookies and similar technologies record your
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lobby preferences, such as which game categories you browse most, so the experience feels consistent each time you return. We do not sell your personal data to third parties. Data is shared only where it is necessary to process your payment through your chosen local wallet,
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to comply with applicable legal obligations, or to investigate a dispute you have opened. Retention periods depend on the type of data and the legal requirements of the eligible regions from which you access the platform. You may request a copy of the data we hold,
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ask us to correct it, or ask us to delete it by contacting our support channel directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.